Terms & Conditions
Welcome to Blissful Restelo. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. General Information
Blissful Restelo offers luxury short-term rental accommodation in Cascais. These Terms govern the use of our website, booking process, and related services.
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2. Bookings
• All reservations are subject to availability and confirmation.
• Guests must be at least 18 years old to make a booking.
• Full payment may be required at the time of booking, unless otherwise agreed.
• A valid ID and security deposit may be required upon check-in.
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3. Payment & Security Deposit
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All prices are listed in euros (EUR) and include applicable taxes unless stated otherwise.
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A 50% payment is required to confirm the reservation. The remaining 50% must be paid no later than 60 days prior to arrival.
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Payment methods accepted: credit/debit card, bank transfer, or other methods as specified at checkout.
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Currency conversion fees or international transaction charges may apply depending on your payment provider.
3.1. Security Deposit
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A security deposit of €600 is mandatory for all reservations. This amount must be paid in full no later than 7 days prior to arrival.
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The deposit is held as a guarantee against potential damages, excessive cleaning, or violations of the house rules. Provided no such issues are identified, the full amount will be refunded within 48 hours after check-out, using the same payment method and in euros.
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Blissful Restelo reserves the right to withhold part or all of the deposit if any damage, loss, or policy violations occur during the guest’s stay.
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4. Cancellation & Refund Policy
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Cancellations made 60 days or more before arrival are eligible for a full refund.
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Cancellations made less than 60 days before arrival will be refunded 100% of the amount received, issued in euros and based on the net amount credited to our account.
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No refunds are issued for no-shows or early departures.
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5. Check-In / Check-Out
• Check-in time: 15h00
• Check-out time: 10h00
• Late check-out may incur additional charges and is subject to availability.
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6. Guest Responsibilities
• Guests are expected to treat the property with care and respect.
• No smoking, parties, or unauthorized guests are allowed unless explicitly permitted.
• Any damage caused must be reported and may be subject to repair or replacement fees.
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7. Liability
• Blissful Restelo is not liable for loss, theft, or damage of personal belongings during your stay.
• We reserve the right to cancel a booking or terminate a stay without refund in the event of guest misconduct or violation of house rules.
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8. Privacy Policy
By using our services, you agree to our Privacy Policy. We are committed to protecting your personal data in accordance with GDPR.
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9. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date.
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10. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Portugal. Any disputes shall be subject to the exclusive jurisdiction of the courts in Lisbon.